Coco & Bark Reviews
(Rated by 1388 users)
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Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Today's Best Deals
20
%OFF15
%OFF10
%OFFOverall Rating
5.0
Base on 7 Reviews
Ratings by Feature
Ratings by Feature
- Shipping & Delivery4.8
- Return Policy4.3
- Good Value4.3
- Price & Quality4.0
- Customer Service5.0
Recent Customer Reviews (7)
Stefanie Ebersbacher
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Ella Allan
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Hrund Ívarsdóttir
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Marissa Berg
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Somerville Poirier
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Victoria Hudson
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Melissa Belin
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Coco & Bark Pros & Cons
Pros
1
High-Quality Products: Customers have praised the quality and durability of products such as dog beds, blankets, and personalized pet tags.
2
Customization Options: The website offers customizable pet tags and walking essentials, which are highly appreciated by customers.
3
Positive Customer Service: Many customers have reported positive experiences with the customer service team, highlighting their helpfulness and dedication to resolving issues.
4
Variety of Products: The store offers a range of pet products including pet beds, walking essentials, and biodegradable dog poop bags.
5
Satisfaction Guarantee: The company provides a satisfaction guarantee, ensuring that customers are not 100% satisfied with their purchase.
CONS
1
Customer Service Issues: Some customers have reported difficulties in getting responses from the customer service team, leading to frustration and delayed resolutions.
2
Shipping Delays: There have been instances of delayed orders, which can be a significant inconvenience for customers.
3
Mixed Reviews: The overall customer satisfaction is mixed, with some customers expressing dissatisfaction with the service and others being very satisfied.
Coco & Bark Features and Benefits
Features
Pet Beds & Blankets
Ultra-soft and self-warming, made from pet-friendly shag fur
Walking Essentials
Durable and stylish collars, harnesses, leashes, and poop bag carriers
Personalized Pet Tags
Customizable with various designs and colors, including gold plating
Pet Beds
Designed to provide a comfortable and secure environment for pets, encouraging natural burrowing
Blankets
Waterproof and stylish, perfect for protecting furniture while keeping pets cozy
Customizable Pet Tags
Allow pet owners to create unique accessories that reflect their pet's personality
Positive Reviews
Customers praise the comfort of the beds and the durability of the pet tags
Satisfaction Guarantee
If not 100% satisfied, customers can contact support for assistance
Easy Ordering Process
Select items, proceed to checkout, and receive automatic confirmation and shipping information
Free Shipping
On orders over $50, with standard shipping costing $6.99 and taking 5-7 business days
Instagram Presence
Features products in use, showcasing their appeal and functionality
Customer Community
Encourages customers to share photos and tag @cocoandbark for a chance to be featured
Support Team
Available via email at [email protected] for any issues or concerns
Customization Options
Highly appreciated by customers for pet tags and walking essentials
Variety of Products
Range of pet products including pet beds, walking essentials, and biodegradable dog poop bags
Positive Customer Service
Helpful and dedicated to resolving issues
Return Policy
Customer-oriented; if not 100% satisfied, they will work with you until resolved
Shipping for Pet Beds and Blankets
Processed and shipped within one business day
Shipping for Personalized Items
Processed and shipped within 7-10 business days
Standard Shipping
$6.99 with delivery in 5-7 business days
International Shipping
Usually takes 7-14 business days